What is AI?
What exactly is AI? Abundant definitions of AI have surfaced over the past decades. AI isn’t just one thing but a constellation of many different technologies working together to train machines to sense, understand, act, and learn like a human. According to IBM, artificial intelligence(AI) draws upon computers and machines to imitate how humans solve problems and make decisions. With machine learning and natural language processing incessantly evolving, more and more businesses can now apply AI combined with data, analytics and automation to their operation, simplifying processes or optimizing customer service. It’s only a matter of time before some professions are deemed redundant in the future.
What is an AI-enabled robot?
As is known to all, a robot is a machine that can perform specific tasks automatically. An AI-enabled robot is a more intelligent machine that can navigate, sense and monitor its actions through computerized vision. It can learn independently and autonomously to discover an optimal behavior through trial-and-error interactions with its environment. In manufacturing factories, AI-enabled robots are widely used in fields of assembly, packaging, customer service and other repetitive custom tasks. While AI will create more new jobs in the future, it is taking over an increasing number of industries. Today, approximately 30% of all tasks are carried out by machines. Although the percentage doesn’t make up a large proportion, industry experts believe that robots will replace 40% of jobs in the following 15 years. The World Intelligence Congress has stated that up to 69% of the manager’s workload will be replaced by AI, virtual personal assistants, and chatbots by 2024.
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What is an AI-enabled robot?
With AI and other advanced technology continuing to evolve, smarter processes and more humanized machines are bound to emerge. However, this may lead to the appearance of more redundant jobs. But will AI take your jobs as well? It’s probably unrealistic to provide a definite answer since it’s challenging to predict AI’s exact impact on specific tasks. But according to the nature of AI, the following are some professions prone to be replaced by robots in the future.
1.Customer service executives
You don’t need extraordinary social or emotional intelligence to excel in a customer service job. That’s why more and more companies lay off redundant customer service staff to get cost-saving robots to fill this position. Responsive chatbots can quickly and accurately answer FAQs and other customer support questions, improving customer satisfaction.
2. Bookkeeping and data entry
It must have been a long time since you last heard of the profession of a bookkeeper. It makes sense because, in most places, people have introduced AI and machine learning to fields of bookkeeping and data entry for decades.
3. Receptionist
Ever since auto check-in solutions were introduced to hotels, there seemed to be a decreasing demand for human receptionists. Not just this, in many fast food joints and restaurants, people can order food or drink via communication screens or tablets. In China, many people living in metropolitan cities are accustomed to the scene of a robotic waiter carrying out reception duties, delivering food and drink, which is an excellent way to reduce human-to-human contact amid the pandemic.
4. Proofreading
Considering comprehension, style, and other aspects are concerned with editing, there exists a slight chance that AI will steal an editor’s job any time soon. On the other hand, proofreading is much simpler and more likely to be replaced. Automated detection of grammatical mistakes, sentence construction, and other errors are easily accessible on an array of apps, improving the professionals’ productivity.
5. Manufacturing
Workers in this sector probably experience the most fear that AI will take their jobs. To gain additional market share and outrun the rivals, manufacturers exploit economical mechanized production and AI-powered operation to meet the massive demand for different commodities faster, enabling workers to focus on more productive tasks.
6. Pharmaceutical work
AI also makes a much safer working environment possible for scientists who work in pharmaceutical labs, preventing many risky scenarios.
7. Retail services
As self-checkouts are deployed in more and more stores, it’s only natural that retail job decline will exacerbate. More importantly, AI can help businesses boost sales by presenting products that customers gravitate to based on customer patterns, enhancing the possibility of conversion.
8. Courier services
With an increasing number of drones and robots applied to the delivery industry, courier layoffs inevitably continue because operation costs have been significantly reduced using AI, enabling a much shorter delivery time with streamlined logistics and supply chain functions.
9. Doctors
Decades ago, it might sound like a sci-fi movie to witness robotic surgery. However, surgical robots have successfully performed thousands of critical operations worldwide, mostly remote surgery, minimally invasive surgery, and unmanned surgery. AI has ensured the operation is performed with precision, miniaturization, smaller incisions, less blood loss and pain, and faster healing.
10. Soldiers
Robots are submissive and require no supervision, making them indispensable to the future military force. As an effective way to reduce military expenditure, robots are widely used for tasks concerning surveillance, intelligence, analysis, and many more.
11. Taxi and bus drivers
Statistics show that taxi and bus drivers have a staggering 98% chance of getting their jobs replaced by robots. Since self-driving cars made their debut years ago, the sales of autonomous vehicles have skyrocketed over time. At this rate, this sector will be fully automated sooner or later.
12. Market research analysts
With AI-enabled robots providing higher-quality comprehensive data, many organizations have stopped working with expensive human research analysts to conduct market research. If you happen to work in this field, it’s best to make a career change soon.
The Final Verdict
The list of endangered professions never ends. In the digital era, every existing job is exposed to the impact of AI. The key to future-proofing your job qualification is regularly upgrading your skills and adapting to different work assignments.
